Privacy & Return Policies

Privacy Policy – Last Updated 4/20/21

Stratton Seed collects and stores any information entered on our website, including the Internet Protocol (IP) address used to connect your computer/device to the Internet and any login, password, and connection information. Additionally, we may use software to collect and analyze session information, such as page response times, length of stay on certain pages, page interaction information, and modes of “jumping” from a page or our site.

When you purchase items from the Stratton Seed online store, you provide our company with personal data, such as first and last name; contact information including billing address, shipping address, email address, and phone numbers; financial data such as payment card information; and details about your payments, transactions, and products purchased from us. 

Personal information collected on our site is used to process online purchases, provide customer service and technical support, send current and potential customers promotional messages, gather data to improve our services and user experience and comply with any applicable laws and regulations. 

When you allow the use of cookies, you agree to provide data regarding your online behavior, such as pages visited and how long you spend on a page. This information is gathered for the sole purpose of determining which pages are the most and least helpful so we can provide a better user experience. If you wish to disable cookies, you may do so in the settings of your internet browser. 

Stratton Seed’s website is hosted by a third-party provider, Pleth LLC, which uses secure servers (protected by firewalls) to store your personal data. Where applicable, personal information is encrypted to protect against unauthorized use, disclosure, or loss, and at no time is any financial or payment information stored on our site.

We may reach out at any time via email, phone, text, or USPS to notify you about your account, assist with any account problems, collect fees or charges owed to us, survey your opinions, provide company updates or promotional information, or enforce our User Agreement as well as any national laws. 

This privacy policy may be modified at any time. Changes and clarifications are effective immediately upon posting. Users will be notified of any significant changes to this policy, including the type of information we collect and how we use and/or disclose it. The “last updated” date at the top of the policy will change to reflect the most recent modifications.

Should you decide we no longer need to process your data—or you would like to correct, change, or delete any personal information—please contact us at jhartz@strattonseed.com or send a written request to 1530 Hwy 79 South, Stuttgart, AR 72160.

Returns & Refunds

Stratton Seed strives to deliver the highest quality products, but we know that accidents happen. Should your product arrive in poor condition, contact us immediately. If we receive notification and a photo within two days of receipt, we will be glad to refund or exchange the damaged product.

Shipping

Stratton Seed products are only shipped domestically. Most orders ship within 24 hours of purchase. Please allow 7-10 business days for delivery.

Sales Tax

Sales tax is required for online orders and will automatically be added to your order at Arkansas’ rate of 7.5%.