Stratton Seed collects and stores any information entered on our website, including the Internet Protocol (IP) address used to connect your computer/device to the Internet and any login, password, and connection information. Additionally, we may use software to collect and analyze session information, such as page response times, length of stay on certain pages, page interaction information, and modes of “jumping” from a page or our site.
When you purchase items from the Stratton Seed online store, you provide our company with personal data, such as first and last name; contact information including billing address, shipping address, email address, and phone numbers; financial data such as payment card information; and details about your payments, transactions, and products purchased from us.
Personal information collected on our site is used to process online purchases, provide customer service and technical support, send current and potential customers promotional messages, gather data to improve our services and user experience and comply with any applicable laws and regulations.
Stratton Seed’s website is hosted by a third-party provider, Pleth LLC, which uses secure servers (protected by firewalls) to store your personal data. Where applicable, personal information is encrypted to protect against unauthorized use, disclosure, or loss, and at no time is any financial or payment information stored on our site.
We may reach out at any time via email, phone, text, or USPS to notify you about your account, assist with any account problems, collect fees or charges owed to us, survey your opinions, provide company updates or promotional information, or enforce our User Agreement as well as any national laws.
Should you decide we no longer need to process your data—or you would like to correct, change, or delete any personal information—please contact us at [email protected] or send a written request to 1530 Hwy 79 South, Stuttgart, AR 72160.
Stratton Seed strives to deliver the highest quality products, but we know that accidents happen. Should your product arrive in poor condition, contact us immediately. If we receive notification and a photo within two days of receipt, we will be glad to refund or exchange the damaged product.
Stratton Seed products are only shipped domestically. Most orders ship within 24 hours of purchase. Please allow 7-10 business days for delivery.
Sales tax is required for online orders and will automatically be added to your order at Arkansas’ rate of 7.5%.